Searching for car rental online has never been easier with the help of the internet. You can easily search and compare prices from various car rental suppliers, often on the same website.

 

Car rental rates often vary considerably depending on what is included in the rate. Look out for those too-good-to-be-true prices – they probably are. You may think you have found a bargain, but it will be a different story when you go to pick up the rental car, only to be told you have to pay for lots of additional charges.

 

So when you are comparing car rental costs online, ensure you are comparing like with like. There are various extra charges which can push up the price of your rental car, so make sure you look out for them. Often if you add these on to that oh-so-low rate, it doesn’t look so appealing anymore.

 

What is Included

 

Most car rental websites will list the inclusions with the rental. These will vary depending on suppliers but generally standard rates include basic insurance and tax.

 

What is Extra

 

Again this will vary but look out for the following:

 

Airport Fees

 

Also known as a Premium Location Fee, you will be charged extra to pick up a rental car at an airport location. This charge varies depending on supplier and location, but in the UK for example could cost as much as 13% of the rental value.

 

Vehicle Licensing Fee

 

This is a Government imposed levy for rental cars to partially recover the registration costs. Approximate cost in the UK: GBP1.22 per day, which over a long period can add up.

 

Additional Driver Fees

 

If you want to have more than one driver for your rental car, this is often an extra charge. Daily charges range from GBP4-20 in the UK, EUR4-8 in Italy and from USD3-10 in the States.

 

Young Driver Surcharge

 

This is often charged if the driver of the rental car is under the age of 25. In Australia, this ranges from AUD13-22 per day. In France, the Young Driver Surcharge varies from EUR20-35 per day, GBP10-25 in the UK and USD5-45 in the USA.

 

Excess Reduction

 

Each rental car often comes with an Insurance Excess which is the amount you would be responsible for if the rental vehicle is damaged. This can often be a few thousand dollars but can be reduced with an optional excess reduction charge which can be paid daily to reduce your excess to a few hundred dollars or even to zero.

 

Additional Equipment

 

Things like child seats, ski racks and snow chains are often available at an extra charge.

 

One Way Rentals

 

If you want to drop off your rental car in a different city from where you picked it up, there may be a one way fee. Again, this varies depending on the supplier and destination. Ensure you ask before you pay!

 

All these extras can add up. Sometimes a standard rate may be right for you but if you are picking up at the airport and want an extra driver, for example, it may make sense for you to go with an inclusive rate.

 

Read the Small Print

 

Be sure to read inclusions carefully to see what the rental rate covers and which one is right for you. Look for possible restrictions and additional costs and find out what exactly they are before you pay. If you find a low car rental rate, make sure that the additional costs do not outweigh the savings.

 

At DriveAway Holidays, each car choice will show clearly if it is a Standard or Inclusive rate and will give you a list of what is and what is not included.

 

People often talk about the “hidden costs” of car rental, but the reality is, they are not hidden at all – you just need to know what to look for.

 

 

With the environment such a hot topic around the world and especially in the transport industry, there are companies that are embracing new environmentally friendly technology. Hybrid Cars and ever increasingly fuel efficient diesel cars are becoming more available to mainstream motorists. I used to work for a corporate travel company and many of the major corporations were requesting the inclusion of Hybrid cars in their contracts. This was more to do with increasing business opportunities by being seen to be green as opposed to wanting to be green!

The question arises when people travel and want to maintain their commitment to the green cause. Car Rental companies will be the ones providing these vehicles… or will they?

I have chosen (for the Australia traveller) major car companies that you can book ‘green cars’ with. Working for DriveAway Holidays here in Australia, the most common request is for diesel cars. This is driven out of cost concerns and also the occasional environmental concern. (Shouldn’t it be the other way around??)

First off the rank is Avis Rental Cars.

In Australia, the group L car will give you a Toyota Hybrid. This car is the favorite for the car rental companies due to it being built by Toyota.

In the UK, there doesn’t appear to be any green cars, although there may be diesel cars on fleet, Avis don’t make them easy to find.

In the USA, like Australia, the Toyota Hybrid under group XG is available.

Second off the cab rank is Hertz Rental Cars.

In Australia, like Avis, the Toyota Hybrid is the car of choice. Book a group G and you will get this car.

In the UK, Hertz has a range of fuel efficient diesels on fleet but no hybrids. This seems to be a common factor in the UK. Being an expat, I know that Toyota car prices in the UK are reasonably expensive compared to other european manufactured vehicles

In the USA, Hertz has a range of Hybrids, although on some of the cars, I couldn’t tell if they were Hybrid or not.

Now, all credit to Hertz as they do promote their green cars as part of their Green Fleet. Avis don’t appear to market their green cars in any way, which is a shame.

Third on the cab rank is Europcar Rental Cars.

Again, unlike Hertz, they appear not to promote their green fleet. Looking at their Australia Fleet guide, they have the regular passenger vehicles such as Small, Medium, Large, Prestige, Minivans, Sport, 4WD. Europcar list the green car as part of there regular fleet, however, it does have it’s unique identifier (IHAR) in Australia.

In the UK, Europcar doesn’t appear to have any green offerings. Maybe it’s something you can request at pick up. Personally, if I could book a green car over the internet, I would do so with a company that offered that service.

In the USA, I chose LAX as Europcar have a limited presence. There were no cars I could find that looked green.

To Europcar’s defence, in other parts of Europe where they are particularly strong, one is able to guarantee a diesel for an extra few euros per day.

In this brief look, Hertz appears to be the only car rental company that is actively promoting green cars. Avis & Europcar seem to be a bit hap hazard in their approach to a green fleet. Whilst it may be a case of logistics and a supply issue, there is no reason why they couldn’t promote their green cars.

I am sure that in 12 months time, the situation will be that every car rental company will be actively marketing green cars. The consumer can currently offset their CO2 emissions in the various transport sectors and I am sure that the car rental industry will follow suit in the near future.

The Environment is a marketers dream and I do think that some of the car rental companies have missed the boat so far. Hopefully their marketing departments will wake up and smell the cleaner air..

I had just got back from my own holiday to Bali when I arrived at work and they announced I was off to New Zealand with three of my colleagues. What a way to come back from one holiday and find out your going on another!

The trip started with a slight hiccup. Our flight was delayed, which is the last thing you need when you’re at the airport after a busy morning at work, which also meant we would be late in picking up our rental car. We then had to call work and asked them to call New Zealand to make sure the depot knew we would be late. One of the benefits of working for a car rental wholesaler!

About an hour later, we finally left and we were up in the air. It was a smooth flight and we arrived in Christchurch about 11pm. After collecting our bags, we went straight to the Hertz desk to be met by a friendly employee who was more than helpful.

After the formalities of signing the rental agreement and getting the keys, we were then given a local map of the south island and a city map of Christchurch. The employee even highlighted how we were to get to our hotel in the centre of Christchurch.

The car was in the car park, so away we went to find the car. We thought she said it was behind the police station and we were looking for quite a while, until it dawned on me that she had actually said pay station; we had misunderstood her kiwi accent!

We eventually got to the hire car and it was a premium wagon with automatic transmission and it was nearly brand new, similar to a Ford Territory wagon. It came with heating, air-conditioning, radio, electric windows and heaps of room enough to relax while being one of the passengers in the car.

We decided to use our Seymor GPS which we nicknamed “Moaning Myrtle”. We waited for the satellites to load on the Seymor GPS and then we were off to our hotel in Christchurch. It was cold and dark but we trusted our Seymor GPS and arrived stress free to the Rydges Hotel.

For the next week the Seymor GPS and rental car were our life savers. It got us to all the destinations and sightseeing attractions and even got us from Christchurch to Queenstown in one piece.

I would recommend hiring a car and taking the trusty Seymor GPS with you next time you go on a driving holiday.

DriveAway Holidays offer GPS rental and car hire in New Zealand.

Q. Why take a ‘driving holiday’?

A. A drive holiday gives you the freedom and flexibility to decide on where you travel and what you see and do. You are in charge of how much time you wish to spend at a particular attraction. You have the independence to move around as much or as little as you like. A drive holiday allows you to discover so much more as a car will allow you to drive through the little villages in out of the way places.

Q. How is car rental charged?

A. Car rental is based on 24 hour periods and charged accordingly. If you pick up a car at 9am on Thursday and return at 9am the following day, this is one 24 hour period and therefore a one day booking.

Q. Is it cheaper to pre-book my car rental or should I book when I arrive?

A. Pre-booking will save you money almost every time! With a wholesaler like DriveAway Holidays, you receive the benefit of our purchasing power. Our prices with the major car rental suppliers are considerably lower than walking in off the street in a foreign country to rent a car. In addition you are pre-paying in Australian dollars so the risk of fluctuations in the currency are reduced.

Q. How does a prepaid rental work?

A. The booking is made in advance, paid for and a voucher is issued. The voucher is then used as payment when you go to pick up the car from the supplier.

Q. What additional extras will I have to pay?

A.  It depends on what the rental covers. DriveAway Holidays in most cases include all mandatory charges, like road taxes or airport surcharges. Many optional charges are applicable such as young or additional drivers, Insurance Excess Reduction or extra equipment like child seats. Be sure to check out rate inclusions – first when you are choosing your vehicle online and when you have made your booking (the inclusions will be on your voucher)

Q. What happens when I pick up the car?

A. Present the rental voucher, a valid drivers license and a credit card for a security deposit. Any additional charges will be explained as well as the conditions of the rental. A signature will be required to accept or decline additional charges and to acknowledge that the rental conditions are understood.

Q. What does the supplier do with the renters credit card?

A. It varies depending on the supplier – they may freeze a specific amount as a deposit, an imprint may be taken as a deposit or an amount may be charged to cover the security deposit and then refunded on the return of the vehicle. In some instances the bond can be paid in cash – check with the supplier/broker when you book.

Q. Will there be fuel in the vehicle?

A. Yes, there should be enough to get you on your way. Different companies have different policies regarding fuel – most will supply a full tank and require the car to be returned with a full tank of fuel, otherwise the renter is charged the difference. Some companies provide minimum fuel and is to returned as the renter wishes.

Q. What is a Pre-Paid Fuel Option?

A. Most car rental companies provide a full tank of fuel and will charge you for re-fuelling the vehicle if it is not returned with a full tank. By accepting a Pre-paid fuel option you are agreeing to pay a pre-determined price for fuel regardless of whether you return the vehicle with a full, partially full or empty tank. This means you won’t need to search for a petrol station before you return the car, but there is no refund for any fuel remaining in the tank.

Q. Should I check out the condition of the rental car before driving away?

A. Yes, it is a good idea to check the vehicle before you leave the depot. Any damage or unusual dents/scratches should be noted on the contract before leaving.

Look out for our 2nd part of car rental FAQs!

As the population in Australia gets older, the problem of renting a car both in Australia and overseas becomes more of an issue. Most car companies will have some kind of restriction if the older generation is looking to rent a vehicle. Whilst you may think that as someone that has been driving for 50 years or more, car rental companies can see you as a major risk to their asset

The Senior Driver Surcharge is payable by senior drivers over &/or between a specific age. This depends on country and/or car rental company. It is just the same as our car insurance companies here in Australia charge a higher premium if you have a driver aged 21 years on the insurance.

The reason why it is charged is because the car rental company sees senior drivers as high risk and they get charged a premium to have senior drivers covered by their insurance company. However, other car rental companies just restrict the driving age so they don’t have to get additional insurance.

To give you a few examples on how it differs between suppliers, let’s take a look at Car Rental in Ireland. One car rental company has a maximum age of 74 years with no surcharge payable. Another car rental company charges a EUR29 incl Tax /day fee for drivers aged between 70-74 years. And, a third car rental company doesn’t charge a surcharge but they require additional documentation from driver’s aged between 76-79 years, as follows -

1) Note from their Insurers stating that they have not been involved in any accidents within the past 5 years.

2) Note from their doctor stating that they are in full health.

When booking your car rental, it is advisable to always be truthful of the age/s of all drivers and ask the car rental company if there are any additional conditions for senior driver’s. Failure to do so may result in you using public transport to get around on your holiday.

Car Rental brokers, such as DriveAway Holidays will be able to advise quickly as to which company is going to be able to accomodate the older driver.

When you hear the phrase black box, you may think of an aircraft accident investigation. But the benefit of retrieving data from a flight data recorder in the Black Box is not limited to airlines. You can now find this technology in cars, where it helps to determine what happened in the critical moments before a crash. Furthermore it is also able to keep a running record of how a car is being operated, including speed, acceleration, breaking, steering and checking to see if you use your seat belt! A recent report by the BBC in the UK suggests that the installation of black boxes in the cars of young people is growing.

Originally the black box for cars was installed by car manufatcurers to monitor air bag activity. Studies have shown that drivers under the age of 25 are involved in 40% of accidents, but they make up just 10% of motorists. It appears that the black box could be a good tool to monitor and control their driving style. Also for parents, who worry that their child is driving carefully, they would derive comfort from the black box because the technology will present them with the cold hard facts about their children’s driving.

This new technology could be of interest for insurance companies, because it provides them with all necessary information about the driving styles of their customers. Theoretically, those that drive safely are less likely to have an accident and could therefore have their premiums reduced.

The black box for the car would be of special interest for car rental companies. When a car is returned back to the rental company, any disputes about vehicle damage can be easily resolved by looking at the data from the black box. The subversive practice of car rental companies charging multiple customers for the same damage will be eliminated. Driveaway Holidays receives numerous complaints from their customers



There is no question that a black box in a car will benefit car rental companies, consumers and the car insurance companies, but more importantly, it will reduce the number of accidents by improving the driving attitude of the general public

Q. What does “car type” or similar mean?

A.  Car rental companies can never guarantee a specific model or car. When renting a car, companies will give you an idea of what you can expect – you may get the car type that was advertised or you may get one similar in size or model.

Q. How old are rental cars?

A. Depends on the car rental company. Larger suppliers like Hertz and Avis carry cars on their fleet that are about 3-4 months old. Smaller companies can carry cars up to 4 years old.

Q. Can baby seats be requested?

A. Yes, the majority of car rental companies do carry baby or booster seats and can be requested before collection.

Q. What happens if my rental car breaks down?

A. Most car rental companies should include 24 hour roadside assistance in the rental rate. If you do break down, help is only a phone call away.

Q. Can I pick up a rental car in one city and drop it off in another?

A. This is known as a one way rental. It depends on the supplier and the country – sometimes a fee will apply. Ask when booking!

Q. Can cars be driven into countries other than the country the vehicle is collected in?

A. In most cases, yes but conditions and restrictions do apply. In Europe, there are restrictions about travelling into Eastern Europe and some vehicles cannot be driven in Italy. In the USA, cars cannot be driven into Mexico. Always check at the time of booking.

Q. Are there age restrictions on drivers?

A. Yes. Maximum and minimum ages vary depending on suppliers and car type. Additional fees may also apply for younger or older drivers.

Q. Can anyone drive the rental car?

A. Additional drivers must be added to the rental contract before collection. There may be a fee for additional drivers.

Q. Can my prepaid rental be extended after the vehicle is collected?

A. Yes. In most cases, the renter pays the supplier directly for any extensions. However, this is at the local rate which is often higher than the pre-paid rate.



Q. What do I do if I return the vehicle early?

A. This is possible, however no refund of unused rental days is allowed by the car rental companies.

As people become more aware of environmental issues and conscious of their actions, demand for hybrid cars, to buy and rent, has risen.

A hybrid car is a car which can run on two or more fuel sources – most commonly an engine and an electric motor powered by batteries. The motor and batteries help the engine work more efficiently which means you spend less on fuel and emit fewer emissions.

The Toyota Prius is probably the most well known hybrid car. It first went on sale in 1997 and since then, more than 10,000 Prius’ have been sold in Australia. The Australian Government’s Green Vehicle Guide website rates all new vehicles based on greenhouse and air pollution emissions and fuel consumption. The Prius is currently the top performer in all 3 with a fuel consumption of 4.4L per 100kms.

To give you an idea of what this means – a Hummer H3 Adventure has a fuel consumption level of 13.2L/100km, Toyota Rav 4’s fuel consumption is 9.6L, a Mercedes Benz C Class C180K is 7.6L and a Honda Civic 1.8L sedan has a fuel consumption of 7.2L. According to Toyota, a Prius has up to 50% less consumption than a comparably-sized family car and that one tank of fuel could theoretically get you over a whopping 1000km!

While hybrid cars are still quite expensive to buy – a Toyota Prius 1.5L petrol/Electric combination CVT will set you back $37,400 (from www.toyota.com.au), renting one may be within your budget.

DriveAway currently have Hybrids available to rent in France and the USA, but with car rental suppliers adding more ‘green’ cars to their fleets, this is sure to grow over the next few years.

Renting a hybrid does cost more than renting a similar sized non-hybrid car (due to supply and demand and the fact that hybrids are more expensive for the rental company to buy), but you will save money on fuel and of course, it’s better for the environment. Click here for more details.

decided to visit Europe when we found out my sister was chosen to go on a trip to France for the World Cup in 2008 with DriveAway Holidays, sponsored by Peugeot. We thought we would join her in Italy – I can’t let my sister have all the fun now can I?

I have to admit the flight felt like it was never going to end and was very tiring, but when we finally arrived in Rome we were all excited again. We collected our car from Rome Fiumicino Airport and the Europcar depot was easily found with numerous signs pointing us in the right direction.

After the papers were signed and completed, we found our vehicle and to our surprise we were upgraded to a sporty Alfa Romeo Station Wagon so we were ready to drive in luxury like Italians in our Italian car. Our confidence was knocked a little though when we struggled trying to find our way out of the parking lot! Who would have thought it would be so complicated?

Luckily we hired the Seymour GPS which definitely saved a lot of time and fights! The GPS made our driving and traveling a lot smoother and more straight forward, which is exactly what you need on a holiday. Rome was truly spectacular with lots of historical attractions and museums to visit. My sister got engaged in the St Pietro Cathedral while we were there which made the trip even more special. It was very romantic and sure did bring tears to my eyes!

My favourite attraction in Rome was the Trevi fountain. The tradition is to toss a coin in the fountain to make a wish, and then toss a second coin to one day return to Italy. Hope it works!

From Rome we drove to Naples and with the help of our GPS, driving wasn’t as hard as we first thought. Soon we were used to the crazy speeds on the motorways and driving on the wrong side of the road, it all didn’t seem so strange anymore. In Naples we booked the Amalfi Coast tour and the views were truly beautiful. In Positano, we sampled the strong taste of the famous Italian liquor Limoncelo and some mouth watering local chocolates.

From Naples we drove on to Milan for an overnight stay and then continued to Florence. Florence was remarkable and we were all amazed at the famous artworks. I studied these works in high school so it was pretty amazing to stand right in front of them. I absolutely loved Michelangelo’s David statue, if I had the chance I would have stared at it all day!

Our car rental experience ended in Venice at the Pizzale Roma near the ferry terminal. After all our shopping, our luggage seemed a lot heavier than we expected but we managed to drag them along.

Venice was my favourite place in Italy. Ancient buildings built on top of water, it was so unique and wonderful. We had the chance to take a ride on the gondolas through the canals and under the bridges and we chose the perfect timing as it was sunset. Our hotel was right beside Louis Vuitton and Prada so we did lots of window shopping!

After Venice we booked a flight to Paris. The Eiffel Tower was our favourite attraction and when we reached the top, there were amazing views of the city. Although it was very crowded with tourists due to the World Cup, it was definitely worthwhile, we were so overwhelmed with the views that the crowds didn’t really bother us. At night the Eiffel Tower lit up with lazer light shows and in the colours of the World Cup winner, South Africa, which was pretty amazing.

The car rental in Italy gave us the freedom to explore many towns and hidden gems between our destinations. It was sheer pleasure driving a luxury car in Italy with the help of our handy little friend the Seymour GPS. I highly recommend a car hire and GPS system to anyone traveling overseas. This was a family holiday that was exhausting with the numerous attractions we saw in a limited time, but it was a beautiful experience, one I hope I am able to experience again.